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between Calpe and Benissa
Three rural holiday apartments
Los-Olivos
pool
los-olivos drive on
Naja terrace apartment III
Path to the pool
Swimming pool in the evening

Terms and Conditions Los-Olivos, Partida Lleus 9D, 03720 Benissa

General info
These are the conditions associated with the lease between the owner and the tenant. The owner is hereinafter also referred to as "we" and "us".

The renter is the person who signs the booking form or, in the case of online booking, the person who made the online payment. This person is responsible for ensuring that all members of the group adhere to these terms and conditions. The tenant is also called "you".

The location that is meant here is Los-Olivos, Partida del Lleus 9D, 03720 Benissa

Bookings
The deposit for a booking must be paid within 7 days from the provisional booking in the manner indicated by the lessor. The booking is initially a provisional reservation of 1 or several apartments until the deposit has been made and confirmed by us. Until that time, the booking can be canceled by the tenant or owner at any time without prior notice due to rent.

The rental amount, together with the deposit, is due no later than 8 weeks before the start of the holiday. Failure to make full payment before / on the due date means cancellation of the holiday of the tenant without the right to reimbursement of the deposit. Schedule this expiration date (s) to ensure that payment is made on time.

Bookings less than 8 weeks before the arrival date must be paid in full at the time of booking.

Cancellation by the tenant
Cancellation of the booking by the tenant must be submitted in writing and addressed to info @los-olivos. Com.

Costs for the tenant due to cancellation:
from 8 weeks before arrival of 25% of the rent
from 4 weeks before arrival of 50% of the rent
from 2 weeks before arrival of 100% of the rent

Request a confirmation if you want to inform your cancellation insurer.

Cancellation by the owner
The owner will endeavor to ensure that the rented property is available on the date that is reserved. In the unlikely event that the rented property is not available, the owner has the right to cancel the reservation. The owner will try to find suitable alternative accommodation for the tenant. If suitable alternative accommodation is not found, the tenant is entitled to a full refund. The owner is only liable to repay money received from the tenant. No compensation or consequential damage will be paid.

Miscellaneous
Although a true and accurate description of the rented property has been provided, changes may have been made over time. The tenant accepts that no refunds are available for such differences.

The owner reserves the right to enter the rented property at a reasonable time, in the event of an emergency, repair or other urgent reason.

The owner has the right to ask the tenant to leave the rented property without any refund if the behavior of the tenant and / or his / her group is unreasonable, unfair, disruptive and / or unacceptable.

The owner reserves the right to refuse access to anyone who is not fit to take the rented property.

Number of guests
The maximum number of people who are entitled to stay in this property is as stated and confirmed in the reservation and furthermore only those with the name on the list are entitled to stay. If it appears that without the written permission of the owner more people are staying in and around the rented property than agreed, this will be considered a breach of contract and the tenant and his / her party will be asked to leave immediately without any refund. Subletting or transferring the lease is prohibited.

Identification
Everyone must identify themselves by means of a valid travel document. A scan will be made of this which, according to legislation and regulations, will be sent to the Guardia Civil.

Pets
Pets are not allowed in the home.

Arrival and Departure Time
Every effort will be made to have the property available from 16.00 on the day of arrival. The property must be delivered empty by 10.00 at the latest by the tenant on the day of departure. A late delivery will result in a surcharge, unless other agreements have been made. It is possible in consultation to store luggage in an enclosed space if your arrival is earlier than 16.00 hours or departure later than 10.00 hours. The owner is present, or is represented, for handing over the keys etc.

Liability
The owner is not liable for an accident, theft or damage on his property. Close your apartment (s) and car (s).

Minor children must always be supervised.

Cleaning
We assume that the tenant and the group treat the rented property as their own house and leave it in a normal condition at the end of the holiday. The costs for final cleaning (€ 60, - for apartments I and II and € 75 for apartment III) are included in the rent, but only for normal cleaning. The owner reserves the right to charge a cleaning fee if the property is not left in a reasonable condition.

Breakage / damage
The tenant will endeavor to maintain the property, inventory and all contents in the same condition and condition as at the start of the lease. Damage or breakage must be reported to the owner (or his representative) before departure. The owner reserves the right to claim compensation for this, although it should be noted that minor breakages and normal wear will not be charged.

Complaints
We naturally strive to make your stay with us comfortable and unforgettable. Things can go wrong. In these circumstances, it is the responsibility of the tenant to report a problem to the owner (or his representative). Only then is it possible for the owner to attempt to repair / correct the situation as quickly as possible.

Additional costs
The use of electricity (including hot / cold air conditioning) is included up to 70Kwh per week. Additional use costs € 0,35 p / Kwh. This will be settled with the deposit. At the beginning of the rental period and at the end a photo and thus a snapshot of the meter will be made in both of them.

Return of the deposit
Your deposit, less any deductions, will be returned to you within 7 days after departure.